A happy customer may let a few people know how good it was doing business with you an irate one will tell hundreds. This is especially true online where social media makes it easy for anyone and everyone to share their opinions.
RedEcom realizes the importance customer service has on your business prospects. Our online brand ambassadors are given extensive training on products and services, client interaction and upsell to ensure that customers are satisfied at all stages of the sales lifecycle while increasing sales efficiency and revenues. No technology can come close to direct human interaction in building customer trust. Our brand ambassadors love to help people regardless of their queries with the aim being to ensure maximum efficiency throughout the whole process.